Lightbug

A GPS safe-zone (also called a geofence) is a virtual border around a specific area. Once set up, when your device enters/leaves this specific area, you wil...

If you have not set up your first safe-zone (geofence) through the 'Tracker Settings' setup wizard, you can find out how to do so here.  Now tha...

To find out how to set up your device so that you can get the maximum battery life possible, follow the simple steps below: 1. Open the Lightbug App or ...

Setting up a home Wi-fi safe zone means that when your device is out of range of the home Wi-Fi, you will receive increased location updates.  The benef...

Find out how to view the current balance of your location credits (i.e. the amount of location updates remaining on your account)  Note: This does not a...

This article will guide you through how to enable various alerts.  It's worth noting that by default, a 'Low Battery' alert and - if applica...

If you have an alert set up that you wish to change, find out how you can edit it in this article:  1. On the app go to Menu - 'Alerts'  ...

Find out how to extract raw location data for your LightBug GPS trackers.  1. Open the Lightbug App or go to the Web Portal  2. On 'Map',...

One feature of LightBug devices is fall detection - when a fall is detected you receive a notification. This can be helpful when the device is being used f...

If you find that the battery of your device is draining too quickly, we recommend enabling the power budget feature.  What is the power budget feature? ...