Shipping & Delivery
Yes, we ship to most countries! Shipping costs and times will be shown during checkout.
Tue, 29 Jun, 2021 at 3:57 PM
For all items in stock, we aim to dispatch your order within 1-3 days. Shipping times will vary. Dispatch time: It can take 1-3 days for your order to be ...
Mon, 14 Sep, 2020 at 12:43 PM
We will prepare all the required documentation for international shipping, however Lightbug does not take responsibility for any customs or import fees that...
Wed, 3 Nov, 2021 at 10:13 AM
If your order is on hold at customs please contact your local customs office or shipping courier. If you're still facing problems, reach out to us at e...
Tue, 29 Jun, 2021 at 3:01 PM
Please email us at enquires@thelightbug.com for alternative shipping methods.
Tue, 29 Jun, 2021 at 3:03 PM
Our shipping team may have already started processing your order, however, we may be able to amend your shipping address before dispatch. Please get in cont...
Wed, 23 Feb, 2022 at 2:04 PM
It may be that your confirmation emails have gone to your spam or junk mail so we recommend that you check there first. If you still cannot find your confir...
Wed, 23 Feb, 2022 at 2:05 PM