Warranty and Returns

What is your return policy?
We’re sure that you will love our devices, but should you find the device is not for you, you are free to return it at your own expense within 14 days of re...
Wed, 2 Mar, 2022 at 10:45 AM
Is there a warranty on the devices?
Yes, all devices are covered with 1 year warranty against manufacturing defects where we will send you a new replacement tracker and cover the expenses of s...
Wed, 30 Jun, 2021 at 4:17 PM
What if there’s a problem with my device?
Please contact us at support@thelightbug.com and we’ll try our best to resolve the issue. Each tracker comes with a 1 year warranty against manufacturing de...
Mon, 10 Aug, 2020 at 12:31 PM