Warranty and Returns

What is your return policy?
We’re sure that you will love our devices, but should you find the device is not for you, you are free to return it at your own expense within 14 days of re...
Wed, 2 Mar, 2022 at 10:45 AM
Is there a warranty on the devices?
Yes, all devices are covered with 3 years warranty, more information about our 3 year warranty can be found here. Please note that we do not accept warr...
Tue, 16 May, 2023 at 3:04 PM
What if there’s a problem with my device?
Please contact us at [email protected] and we’ll try our best to resolve the issue. Each tracker comes with 3 years warranty against manufacturing def...
Fri, 12 May, 2023 at 3:49 PM
How to maintain a healthy battery when storing/shelving trackers?
If you are planning on not using a tracker for a while, please ensure that you fully charge the tracker before deactivating it. All our rechargeable tracke...
Tue, 16 May, 2023 at 3:19 PM