If your LightBug device is not charging, please follow the tips below:
- Please make sure that the charging cable is correctly attached to the tracker and plugged into a working power source
- Try using another power source: plug socket, USB port etc.
- Use another charging cable
- Check the device and charging cable for any damages
- Reset the tracker by by pressing and holding the button for 10 seconds Note: Performing this reset will not affect your settings.
If you're still not able to get your Lightbug device charging, please contact us for further assistance!